Privacy Policy



Last Updated: 03/21/2026


Conell Solutions LLC d/b/a Links Digital (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information we collect, use, disclose, and process in connection with our website, services, communications, and business operations.

This Privacy Policy explains what information we collect, how we use it, when we share it, how we use artificial intelligence and third-party service providers, and the choices available to you.

This Privacy Policy applies to:

  • our website(s);
  • contact forms, lead forms, and scheduling links;
  • marketing, sales, and client communications;
  • services we provide to prospective clients and clients; and
  • other interactions where we link or refer to this Privacy Policy.

It does not govern third-party websites, platforms, or services that we do not control, even if we link to them.


1. Information We Collect

We may collect the following categories of information:

A. Information You Provide Directly

When you contact us, schedule a call, request a proposal, subscribe to communications, or otherwise interact with us, we may collect:

  • name;
  • company name;
  • email address;
  • phone number;
  • mailing address;
  • job title;
  • project details or service interests;
  • billing or payment-related information;
  • files, messages, or materials you send us; and
  • any other information you choose to provide.


B. Information We Collect Automatically

When you visit our website or interact with our emails or ads, we or our service providers may automatically collect:

  • IP address;
  • browser type and device information;
  • operating system;
  • pages viewed and links clicked;
  • referral source;
  • date/time stamps;
  • approximate location derived from IP address;
  • session activity;
  • cookies and similar tracking data; and
  • analytics and performance information.


C. Information From Third Parties

We may receive information from:

  • analytics providers;
  • advertising platforms;
  • social media platforms;
  • CRM, scheduling, and form tools;
  • referral sources;
  • public sources such as business websites or public social profiles; and
  • our clients, when we process information on their behalf.


2. How We Use Information

We may use personal information to:

  • respond to inquiries and communicate with you;
  • schedule meetings and manage appointments;
  • provide, operate, and improve our services;
  • create proposals, statements of work, reports, and deliverables;
  • manage client accounts and relationships;
  • process transactions and invoices;
  • send newsletters, service updates, and marketing communications;
  • administer events, webinars, and campaigns;
  • analyze website performance and improve user experience;
  • measure ad and campaign effectiveness;
  • protect against spam, abuse, fraud, and security incidents;
  • maintain records and business operations;
  • comply with legal, regulatory, contractual, and compliance obligations; and
  • enforce our agreements and protect our rights.


3. How We Use AI and Automated Tools

We may use artificial intelligence, machine learning, and other automated tools in connection with our operations and services, including to:

  • draft, edit, summarize, or organize content;
  • support ideation, research, SEO analysis, and workflow automation;
  • create first-draft copy, outlines, metadata, or reports;
  • transcribe or summarize meetings and communications;
  • classify inquiries or route requests;
  • assist with quality assurance, accessibility, and performance reviews;
  • help detect spam, fraud, or suspicious activity; and
  • support internal productivity and client service delivery.


Where we use AI-assisted tools:

  • outputs may be reviewed, edited, or approved by humans before external use;
  • AI outputs may be inaccurate, incomplete, or inappropriate and should not be relied on without review;
  • we do not intend for AI tools to make solely automated decisions that produce legal or similarly significant effects about individuals without appropriate human involvement;
  • we may provide limited information to AI vendors or embedded AI features as needed to operate our business, subject to contractual, technical, or operational safeguards; and
  • we may use client-specific instructions or restrictions when handling client data in AI-enabled systems.

Please do not submit highly sensitive personal information through general website forms unless it is necessary and expressly requested.


4. Cookies, Analytics, and Advertising Technologies

We and our service providers may use cookies, pixels, tags, scripts, SDKs, and similar technologies to:

  • keep the website functioning;
  • remember preferences;
  • analyze traffic and engagement;
  • understand campaign performance;
  • improve website usability;
  • support remarketing or audience creation; and
  • measure advertising effectiveness.

Depending on the tools enabled on our site, these technologies may be set by us or by third parties such as analytics providers, advertising platforms, video hosts, social media platforms, chat tools, or scheduling vendors.

You may be able to manage cookies through your browser settings, device settings, or any cookie preference tools we make available. Blocking some cookies may affect website functionality.


5. How We Share Information

We may disclose personal information in the following circumstances:

A. Service Providers and Vendors

We may share information with vendors, contractors, and subprocessors that help us operate our business and deliver services.

B. Advertising, Analytics, and Platform Partners

We may share or permit collection of information with analytics providers, ad platforms, social media platforms, and similar partners for measurement, attribution, campaign management, or audience-related purposes.

C. Clients and Authorized Parties

If you interact with us in connection with services we perform for a client, we may share relevant information with that client or its authorized representatives.

D. Legal, Compliance, and Protection Purposes

We may disclose information if we believe it is necessary to:

  • comply with law, regulation, subpoena, court order, or legal process;
  • respond to lawful requests by government authorities;
  • enforce our contracts or policies;
  • detect, investigate, or prevent fraud, abuse, or security issues; or
  • protect the rights, property, or safety of our business, clients, users, or others.

E. Business Transfers

We may disclose information in connection with an actual or proposed merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or similar transaction.

F. With Your Direction or Consent

We may disclose information for other purposes with your consent or at your direction.


6. Categories of Third-Party Tools and Vendors We May Use

We may use third-party tools and vendors in categories such as the following, including successors and replacements:

  • Hosting and website infrastructure: [e.g., Duda, GoHighLevel, SiteGround, Kinsta, GoDaddy, Cloudflare]
  • Domain, DNS, and security tools: [e.g., GoDaddy, Namecheap, Cloudflare]
  • Analytics and tag management: [e.g., Google Analytics, Google Tag Manager, Google Search Console, Microsoft Clarity, Hotjar]
  • Advertising and media platforms: [e.g., Google Ads, Meta Ads, LinkedIn Ads, X Ads, YouTube]
  • CRM and marketing automation: [e.g., HubSpot, GoHighLevel, Levitate, Mailchimp, ActiveCampaign]
  • Forms and scheduling: [e.g., Calendly, Typeform, Jotform, Gravity Forms]
  • Email and communications: [e.g., Google Workspace, Microsoft 365, Zoom, Slack]
  • Project management and collaboration: [e.g., Basecamp, ClickUp, Asana, Monday.com, Notion]
  • File storage and document tools: [e.g., Google Drive, Dropbox, DocuSign]
  • Payments and accounting: [e.g., Stripe, QuickBooks]
  • Video, webinar, and media hosting: [e.g., YouTube, Vimeo, Zoom]
  • AI and automation tools: [e.g., OpenAI, Anthropic, Google Workspace AI, Microsoft Copilot, Jasper, Notion AI, Zapier]
  • Reputation, local SEO, and citation tools: [e.g., BrightLocal, Yext, Semrush, Ahrefs, Moz]
  • Customer support or chat tools: [e.g., Intercom, Drift, Help Scout]

We may add, remove, or replace vendors from time to time as our operations evolve. A current vendor list may be requested by contacting us at info@linksdigital.com.


7. When We Process Data for Clients

In some cases, we process information on behalf of our clients as a service provider or processor. In those situations:

  • the client generally controls the purposes of processing;
  • we process the information subject to our agreement with that client and applicable law;
  • requests relating to that information may need to be directed to the relevant client; and
  • our use of the information may be limited by contract, confidentiality obligations, or legal requirements.

If you believe we received your information on behalf of one of our clients, please identify the relevant client when contacting us.


8. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • provide services;
  • maintain business and tax records;
  • resolve disputes;
  • enforce agreements;
  • comply with legal or regulatory obligations; and
  • preserve backup, security, and fraud-prevention records.

Retention periods vary depending on the type of information, the context in which it was collected, and applicable legal, contractual, or operational requirements.


9. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no security measure is perfect, and we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of any credentials or access methods you use to interact with our systems or services.


10. International and Cross-Border Processing

We may store or process information in the United States and other jurisdictions where we or our service providers operate. By interacting with us, you understand that your information may be transferred to and processed in locations that may have different data protection laws than your jurisdiction.

11. Your Choices

You may have the following choices, depending on your relationship with us and applicable law:

  • Marketing emails: You may unsubscribe using the link in our emails or by contacting us.
  • Cookies: You may manage cookies through browser settings or any preference tools we offer.
  • Access and updates: You may contact us to request access to or correction of certain information.
  • Do Not Track / browser signals: Our systems may not respond to all browser-based privacy signals unless expressly stated on our site or required by applicable law.
  • Communications: You may ask us to limit certain communications, subject to legal and operational requirements.


12. Virginia Privacy Rights

If you are a Virginia resident, and if applicable law applies to our processing, you may have the right to:

  • confirm whether we are processing your personal data and access it;
  • correct inaccuracies in your personal data;
  • delete personal data provided by or obtained about you;
  • obtain a portable copy of personal data you previously provided to us, to the extent technically feasible; and
  • opt out of the processing of personal data for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects.

To exercise applicable privacy rights, contact us at:
Email: info@linksdigital.com
Phone: (571) 597-3939

We may need to verify your identity before completing a request. We may deny requests where permitted by law, including when we cannot verify your identity or where an exemption applies.

We will respond within the time required by applicable law. 


13. Sale, Sharing, and Targeted Advertising Disclosures

We do not sell personal information for monetary compensation

However, depending on the technologies used on our website and campaigns, some data disclosures involving cookies, pixels, or advertising partners may be considered “targeted advertising,” “sharing,” or similar regulated activity under certain privacy laws. If required by applicable law, we will honor eligible opt-out requests for those activities.


14. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through our public-facing website. If you believe a child has provided personal information to us, contact us and we will take appropriate steps to review and address the issue.

15. Third-Party Sites and Embedded Content

Our website may contain links to third-party sites, embedded videos, widgets, calendars, forms, or social media features. Those third parties may collect information according to their own privacy policies and practices. We are not responsible for third-party privacy practices.


16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted with a revised “Last Updated” date. Your continued use of our website or services after an update becomes effective constitutes your acknowledgment of the revised Privacy Policy, to the extent permitted by law.


17. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

Links Digital
Email: info@linksdigital.com
Phone: (571) 597-3939